Our Guarantee

At BoxxdUp, your trust means everything to us. That’s why every order is backed by our Satisfaction Guarantee.

We’re not here to waste your time or send out filler junk. Every box is carefully curated, packed in-house, and handled with real attention to detail — by a real team, in a real UK warehouse.

What You Can Expect

• Verified and inspected items — no fakes, no broken pieces, no shortcuts

• Clean, secure, and professionally packed orders

• Fast dispatch times and full tracking included

• Customer support that actually responds

If Something Goes Wrong

If your order arrives damaged, missing items, or clearly below the quality we’ve promised — we’ll put it right. Simple as that.

Email our team with your order number and issue. We’ll sort it.

What Our Guarantee Doesn’t Cover

• Change of mind after opening the box

• Orders made using incorrect delivery details

• Items that fall under hygiene or non-returnable categories (e.g. sweets, food, opened products)

You’re Protected

We operate in full compliance with UK consumer law and offer returns where applicable under the Consumer Rights Act. Every order is tracked, recorded, and quality-checked before dispatch.

BoxxdUp is a trading division of MotionForce Holdings Ltd (Company No. 16402368), registered in England & Wales.

We take our reputation seriously  and we stand behind every box we send out.